FAQs for WP Umbrella Backup Feature

In this article, we've compiled a list of frequently asked questions related to WP Umbrella's backup feature. These questions cover topics such as storage duration and location, GDPR compliance, automatic and incremental backups, website performance, and third-party integrations.

Q1: How long are backups stored in WP Umbrella?

WP Umbrella retains backups for 50 days. After 50 days, the backups will be automatically removed from the system.

Q2: Where are my backups stored?

A: WP Umbrella stores backups on secure servers located in Europe. The project created before February 2024 have their backup stored on a Google Cloud Servers in Belgium. The project created since February 2024 have their backup stored in our hard server in France.

Q3: Is WP Umbrella's backup feature GDPR compliant?

Yes, WP Umbrella's backup feature is GDPR compliant. Backups are stored on secure servers located in Europe, and the company adheres to strict data protection policies to ensure your data's privacy and security. Backups are also encrypted.

Q4: What is the difference between manual backups and automatic incremental backups?

A: Manual backups are exactly what they sound like – backups that require a person to initiate the process. This means you have to remember to regularly save a copy of your data, which can be a bit of a hassle. On the flip side, automatic incremental backups are more hands-off. They not only happen on their own, following a set schedule (like daily or weekly), but they also only save the changes made since the last backup, rather than duplicating everything. This makes them more efficient in terms of both time and storage space. The good news is, WP Umbrella offers the flexibility to use both. You can choose manual backups for times when you want immediate control, or rely on automatic incremental backups for continuous, hassle-free data protection.

Q5: Does the backup process affect my website's performance?

A: WP Umbrella's backup process is designed to minimize the impact on your website's performance. The backup is executed in the background to ensure that your website remains operational and responsive during the process. However, as with any backup process, there may be a slight impact on performance, depending on your website's size and server resources.

Q6: Does WP Umbrella integrate with third-party services like AWS or Dropbox for backup storage?

A: Currently, WP Umbrella does not offer direct integrations with third-party services such as AWS or Dropbox for backup storage. Backups are stored on WP Umbrella's secure servers located in Europe and you can download them at any time.

Q7: Does WP Umbrella have a storage limit policy for backups?

At the moment, WP Umbrella does not impose a strict storage limit for backups. However, a fair usage policy might be introduced for websites larger than 10GB to ensure optimal service for all users. It's recommended to keep an eye on your storage usage and remove old or unnecessary backups as needed.

Q8: Can I restore my website in one click?

Yes, WP Umbrella allows you to restore your website in just one click. To do this, simply navigate to the "Backups" tab in your WP Umbrella dashboard, locate the backup you want to restore, and click the "Restore" button. Confirm your choice, and your website will be restored to the selected backup version.

Q9: Can I be alerted if a backup fails?

Currently, WP Umbrella does not send alerts for failed backups. However, the system actively monitors the backup process and will automatically restart any failed backups. Despite this automated monitoring, it's essential to periodically check your backups to ensure they are functioning correctly and your website data is protected.

Conclusion

We hope these additional FAQs have addressed your concerns regarding WP Umbrella's backup feature. If you have further questions or need assistance, please consult our support documentation or contact our support team for help.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us