Firewall is a part of WP Umbrella's integrated security solution that provides virtual patching and blocks known attack patterns for your WordPress site. This guide will walk you through the activation process.
🕒Estimated Time to Complete: 10 minutes
✅Prerequisites: Access to your WordPress admin panel and WP Umbrella account.
If you're using Cloudflare, you'll need to whitelist Patchstack’s IP addresses before enabling Firewall to ensure proper communication.
Ensure you have full access to your website's WordPress admin panel. You'll need this to install and activate the Patchstack plugin. Sometimes that can be a workaround for failed activation of the Firewall.
If your site uses Cloudflare, you must whitelist WP Umbrella's IP addresses before enabling Patchstack. You can find their IPs here:
https://patchstack.com/ips-v4/
https://patchstack.com/ips-v6/
Follow our Cloudflare IP Whitelist Guide to complete this step and to see easily where you can whitelist Patchstack IPs.
Why? Patchstack communicates with our servers during activation and operation. If something is blocking them, the connection and activation of the Firewall will fail.
Log in to your WordPress admin panel
Navigate to Plugins → Add New
Search for "Patchstack"
Click Install Now on the official Patchstack plugin
Click Activate
Once the plugin is activated in WordPress:
Go to your WP Umbrella dashboard, select your website, navigate to Security section and look for the Firewall tab, click Enable Firewall.
After activation, you can customize your Patchstack settings:
Try these solutions:
Ensure you have sufficient server space (at least 50 MB free)
Check that your hosting provider doesn't block plugin uploads
Try installing via FTP/SFTP as an alternative
Contact your hosting provider if uploads are blocked
This usually means Patchstack can't communicate with its servers:
If you're using Cloudflare, whitelist Pathcstack’s IPs (see Step 2)
Check if your hosting provider has a firewall blocking outbound connections
Temporarily disable other security plugins and try again
Wait 5-10 minutes and retry (servers may need time to sync)
Congratulations! 🎉 You've successfully activated Firewall and enhanced your website's security with WP Umbrella's integrated protection system.
For more information on Security and Firewall features and best practices, check out our Security Guide. If you encounter any issues, don't hesitate to reach out to our support team.
