Overview
Need to make changes to your WP Umbrella subscription? Whether you want to upgrade your plan, update your payment details, download invoices, or cancel your subscription, you can do it all in just a few clicks. This guide will show you how!
Estimated Time to Complete: 2 minutes
Prerequisites: An active WP Umbrella account with a valid subscription
Steps to Follow
Step 1: Navigate to the Subscription Tab
Navigate to your profile icon in the top-right corner and click Subscription from the dashboard.
Step 2: Access the Stripe Portal
Click on Update Payment Method to open your subscription management page in Stripe.
This will redirect you to Stripe, where all your billing details are securely stored.
Step 3: Manage Your Subscription
Once inside the Stripe portal, you can:
Upgrade Your Account 🚀
Update Payment Method 💳
Access Invoices 📄
Cancel Your Subscription
Common Issues & Troubleshooting
1. I can’t find the Subscription tab. Where is it?
The Subscription link is in the top-right corner of your WP Umbrella dashboard. If it’s missing, make sure you are logged into the correct account.
2. How do I update my credit card details?
Click Update Payment Method, which will take you to the Stripe billing portal, where you can enter new card details.
3. Can I download past invoices?
Yes! In the Stripe portal, you can view and download all previous invoices.
4. What happens if I cancel my subscription?
Your account will remain active until the end of your current billing cycle. You won’t be charged again unless you reactivate your subscription.
Final Thoughts
🎉 That’s it! Now you know how to manage your WP Umbrella subscription with ease. Whether upgrading, updating payment info, or downloading invoices, everything is accessible in just a few clicks. If you have any issues, our support team is always happy to help! 🙌