Overview
WP Umbrella’s Performance and Uptime Monitoring helps you keep an eye on your website’s health and speed. 
In this article, we’ve compiled frequently asked questions to help you better understand how to set up and manage performance monitoring, adjust monitoring settings, and troubleshoot common issues.
Estimated Time to Complete: 5 minutes
Prerequisites:
An active WP Umbrella account
WP Umbrella plugin installed on your WordPress site
Here are answers to the most common questions about WP Umbrella's performance and uptime monitoring features:
FAQs: WP Umbrella Performance and Uptime Monitoring
How Often Is the Google PageSpeed Score Refreshed?
WP Umbrella automatically refreshes your website’s Google PageSpeed Score every 24 hours to help you track and optimize performance.
We fetch desktop scores directly from Google Lighthouse API.
How Do I Change the Monitoring Location or Frequency for My Website?
Click on your website performance to access the Monitoring Overview. Click Settings.
Under the Settings section:
Select your Monitoring Location: Europe, USA East, USA West, Asia, or Australia.
Choose your Monitoring Frequency: anywhere between 2 and 30 minutes.
Click Update Settings to apply your settings.
Can I Receive Slack Notifications for Downtime Alerts?
Absolutely! 
WP Umbrella supports Slack notifications for downtime alerts. You’ll need to create an alert in the dashboard to enable them. Here’s how to create an alert.
How Do I Add Multiple Recipients for Performance or Uptime Alerts?
You can easily notify multiple recipients when downtime is detected:
Create an alert (same as for Slack notifications).
Add multiple email addresses or recipients within that alert.
What Key Performance Metrics Does WP Umbrella Monitor?
WP Umbrella tracks important metrics that impact your site's performance and SEO:
Time to First Byte (TTFB)
First Contentful Paint (FCP)
Speed Index
Time to Interactive (TTI)
Core Web Vitals
Google PageSpeed Score
Why Is the PageSpeed Score in WP Umbrella Different From Google PageSpeed?
We fetch data directly from Google Lighthouse API, so the score comes from Google itself.
However, scores may vary because server response time fluctuates, affecting performance tests. If your score changes each time you test, this is completely normal. For more details, check out this article: Why Your PageSpeed Insights Score Varies (And Isn’t 100) 
Can I Set Up Alerts for Specific Performance Metrics?
Right now, alerts for specific performance metrics are not available, but good news—it’s on our public roadmap! Stay tuned!
Why Has the Response Time on My Site Increased?
To get more accurate response time data, we recommend setting the monitoring frequency as low as possible (e.g., 2 minutes).
If the frequency is set to 30 minutes, there’s a higher chance of missing a cached response (a "cache HIT"), which means you might see inflated response times because the site wasn't served from the cache during the check.
Common Issues & Troubleshooting
1. Why is my PageSpeed score not updating?
Ensure you give it 24 hours, as WP Umbrella refreshes the score daily.
2. Can I get real-time alerts if my site goes down?
Yes! Just set up an alert and choose Slack or email notifications.
3. Can I change my monitoring region to where most of my users are?
Of course! Simply go to the Settings section of your website in WP Umbrella and pick the nearest region.
4. Why are there fluctuations in performance metrics like TTFB?
Performance can vary due to server load, network traffic, or caching behavior. Monitoring more frequently can help you spot patterns.
5. How do I know if WP Umbrella is monitoring my site correctly?
Check your Monitoring tab to see the latest scans and results—everything is visible there.
Final Thoughts
We hope this FAQ clears up any questions you have about WP Umbrella’s Performance and Uptime Monitoring features. 
Whether it’s tracking Google PageSpeed or setting up alerts, WP Umbrella is designed to give you peace of mind. If you still have questions or need help, our support team is always here to assist you! 