Overview
To fully benefit from WP Umbrella’s features, your server must enable the PHP PDO_MYSQL extension. This extension allows WP Umbrella to connect to and interact with your WordPress database—an essential part of backup, monitoring, and other critical operations.
If you’ve noticed this extension is missing, don’t worry! Activating it is usually a quick and straightforward process, often handled directly by your hosting provider.
Estimated Time to Complete: 5–10 minutes (plus waiting time if done via hosting support)
Prerequisites:
WordPress site with WP Umbrella installed
WP Umbrella account
Hosting provider that allows PHP configuration changes
Steps to Follow 
Step 1: Understand What PDO_MYSQL Does 
The PHP PDO_MYSQL extension is a driver that enables PHP to connect to MySQL databases using the PDO (PHP Data Objects) interface.
Why it matters for WP Umbrella:
It ensures WP Umbrella can read, write, and manage your WordPress database effectively.
Without it, critical features like backups and monitoring may not work as expected.
If this extension is missing, you may encounter errors or incomplete operations.
Step 2: Contact Your Hosting Provider to Activate PDO_MYSQL 
Good news: Most hosting providers can easily enable PDO_MYSQL for you!
Here’s a message you can copy and send to your hosting support team:
Hello Team,
I use WP Umbrella to manage and back up my website, but I’ve noticed that the PDO_MYSQL extension is not currently activated on my hosting plan. This is causing some issues. Could you please activate it for me?
For your reference, here’s the official documentation on PDO_MYSQL: https://www.php.net/manual/en/ref.pdo-mysql.php.
Thank you for your assistance!
Best,
[Your Name]
Tip: Some hosting providers also allow you to activate PHP extensions directly via cPanel > Select PHP Version. If available, you can look for pdo_mysql in that list and enable it yourself.
Common Issues & Troubleshooting 
1. What happens if I don’t activate PDO_MYSQL?
WP Umbrella won’t be able to interact properly with your WordPress database, meaning backups, monitoring, and other essential features may fail.
2. How do I check if PDO_MYSQL is active?
You can use a PHP Info file to check active extensions or reach out to your host to confirm.
3. Can I activate PDO_MYSQL myself?
If your hosting provider gives you access to PHP Selector in cPanel, yes! Look for pdo_mysql in the available extensions and enable it.
4. What if my host refuses to enable it?
Consider switching to a more flexible WordPress-friendly host that supports common PHP extensions like PDO_MYSQL.
5. Is PDO_MYSQL safe to activate?
Absolutely! It’s a standard PHP extension used widely across WordPress and other applications.
Final Thoughts 
That’s it! Once the PDO_MYSQL extension is activated, WP Umbrella will work seamlessly, giving you access to powerful features like backups, uptime monitoring, and performance tracking.
If you need help or run into issues, feel free to reach out to WP Umbrella’s support or your hosting provider—we’re always happy to help! 
