Top Pre-Sales FAQs About WP Umbrella
Introduction
WP Umbrella is a powerful all-in-one solution for managing multiple WordPress websites. Before committing to a new tool, it's common to have questions about its features, capabilities, and pricing. In this article, we've compiled the top 10 pre-sales questions about WP Umbrella to help you better understand how it can benefit your agency or freelance business.
What is WP Umbrella?
WP Umbrella is a comprehensive platform for managing multiple WordPress websites. It provides features such as uptime monitoring, performance monitoring, backups, security, white labeling, and more. By using WP Umbrella, agencies and freelancers can efficiently manage, maintain, and monitor their clients' websites.
How much does WP Umbrella cost?
WP Umbrella offers a simple pricing : $1.99/month by website. The pricing is paid-as-you go and will be automatically updated (increased or decreased) every month to reflect your real usage of WP Umbrella. You can cancel your subscription anytime.
Does WP Umbrella support multiple users?
At the moment, WP Umbrella doesn't support multiple users. However, this feature is definitely in our public roadmap!
Can I white label WP Umbrella's plugin?
Yes, WP Umbrella offers white labeling options, allowing you to either hide the plugin entirely or customize it with your own branding. This ensures a consistent brand experience for your clients.
Is WP Umbrella GDPR compliant?
WP Umbrella is GDPR compliant, with backups stored on secure servers located in Europe. The company adheres to strict data protection policies to ensure the privacy and security of your data.
How does WP Umbrella handle backups?
WP Umbrella provides both manual and automatic backups for your WordPress websites. You can set up automatic backups on a daily, weekly, or monthly basis and create manual backups as needed. Backups are stored on secure servers for 30 days.
Can I monitor my websites' performance and uptime with WP Umbrella?
Yes, WP Umbrella offers both performance and uptime monitoring features. The platform regularly checks your websites' uptime and Google PageSpeed Score, ensuring that your sites are running smoothly and efficiently.
Does WP Umbrella integrate with third-party services like AWS or Dropbox?
Currently, WP Umbrella does not offer direct integrations with third-party services such as AWS or Dropbox for backup storage. Backups are stored on WP Umbrella's secure servers located in Europe.
Is there a storage limit for backups on WP Umbrella?
At the moment, WP Umbrella does not impose a strict storage limit for backups. However, a fair usage policy might be introduced for websites larger than 10GB. It's recommended to manage your storage usage and remove old or unnecessary backups as needed.
Can I try WP Umbrella for free before committing to a paid plan?
Yes, WP Umbrella offers a free trial, allowing you to test the platform and its features before committing to a paid plan. To start your free trial, sign up here. No credit cards require.
Can I pay with PayPal?
Currently, our payment processing is exclusively handled by Stripe, which does not yet support automatic subscriptions through PayPal. An integration with PayPal for automatic subscriptions is expected in the future, although we don't have an exact timeframe yet.
How is billing regulated at WP Umbrella, and when do I pay?
We're fully transparent about our pricing, as well as the billing methods. WP Umbrella is charging per website, and you will be charged only for the websites that you have in WP Umbrella on the date of your billing cycle.
Example:
You signed up on the 21st of July with one website in your account, and you were charged for only one site. Your next charge date will be the 21st of August, and any websites that you add to your account before the 21st of August will only be charged on the 21st of August. This means you will not be charged for those sites right away when they are added, allowing you some additional time for testing and smooth onboarding before you start paying.
Conclusion
We hope this list of pre-sales FAQs has provided you with a better understanding of WP Umbrella and its capabilities. If you have additional questions or need further information, please consult the WP Umbrella website or contact their support team for assistance.