I have false negative (downtime) what can I do?
Sometimes, web hosting providers' firewalls might prevent us from getting the HTTP status code of your website.
In such a situation, you have to contact your hosting provider support and share with them this message :
I’m using an uptime monitoring service named WP Umbrella which is blocked by your firewall.
To fix this, could you stop blocking their bot? You can detect it with 2 headers:
- User-Agent : ‘umbrella bot’
- X-Umbrella: ‘true’
Thank you for your help,
Please feel free to reach us out at email@example.com if you need any help with this!