Whitelisting WP Umbrella IP Addresses for Backup Service
In case of a timeout issues, or issues with completing backups from WP Umbrella due to connectivity issues, or our connections being blocked, please check your server and firewall to ensure that our IP addresses are not blocked, or restricted. Additionally, you can whitelist our IP addresses to ensure that our connection is not being restricted from your hosting provider, and/or the firewall in use.
Estimated Time of Completion: 5 minutes.
Prerequisites: Access to your server's firewall, or the firewall in your WordPress website.
Whitelisting Our IP Addresses
At any point, we might be using one of the IP addresses in the following ranges:
62.210.0.0/16 195.154.0.0/16 212.129.0.0/18 62.4.0.0/19 212.83.128.0/19 212.83.160.0/19 212.47.224.0/19 163.172.0.0/16 51.15.0.0/16 151.115.0.0/16 51.158.0.0/15
We do not have a specific of single IP address to provide, as the IP address is subject to a change depending on the server to which your backup will be stored.
To ensure proper functionality of the backup service and successful completion, make sure that the server's firewall or the firewall in your WordPress website is not blocking any of our IPs in the range as above.
If possible, you can whitelist our IP ranges for complete peace of mind.
Should you have any questions, feel free to reach WP Umbrella's Support for further help.